Mediation Services in the Workplace, Community and Business

Everything you need to know about how Mediation can help you resolve conflicts and disputes

Life is complicated and it is not surprising that at times there will be conflict and disagreement between colleagues, neighbours and family members.

Mediation is an effective process that involves a neutral and impartial person
(the mediator) who helps resolve disputes and conflicts through an
alternative approach to litigation and the the courts system.

The goal of workplace mediation is to improve communication and relationships between employees, reduce tension and stress in the workplace, and avoid the need for formal disciplinary action or legal proceedings.

Mediation is a confidential and voluntary process that emphasises respect and understanding for all parties involved.

Mediation can be a valuable tool for organisations to maintain a positive and productive workplace culture and also provides individuals, communities and businesses an alternative, efficient and cost-effective way to resolve disputes.

Talk to me and find out how my mediation services can help you

What is the process of mediation ?

Mediation allows for creative outcomes that would not be available through the narrower remit of investigation or litigation.
Request for Mediation
The process typically starts with a request for mediation from one or both parties involved in the conflict.
Understand the issues
The mediator then meets separately with each party to hear their side of the story and understand their perspective.
Finding a solution
The mediator may then bring both parties together where they can share their concerns and work towards finding a mutually acceptable solution.
Agreement document
Where agreement is reached on a resolution - the mediator will produce a document capturing what was agreed for
both parties to sign.

How the mediation process works

You may be seeking an independent mediator either for yourself or as a manager, to mediate a dispute with or between your team members. Mediation is also very effectively used for business
and community disputes.

Some Mediation FAQs

Dr. Pádraig Ó Lúanaigh
EdD, MSc(Psych), Dip Coaching, PG Dip Leadership, AdvDip Law, PGDE, BSc(Hons)

Accredited Coach and
Certified Mediator
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